January 12, 2022
What Type of Information Do We Collect?
Our processes of collecting information are straightforward, and we only have information stored which has been willingly provided to us. Our objective is not and will never be to obtain your personal information, but we do collect some data when you, for example, opt to fill out a contact form on our website or reach out to us by email or phone. Any information volunteered by you while using our site may or may not be collected and stored.
Automatically Obtained Information
Whenever you visit or log on to our site, some information is automatically collected without you having to manually type in data. Examples of this could be your IP address, approximate location, type of device (mobile phone, laptop, desktop computer, etc, etc.), mobile phone operator and more, as well as any basic settings or preferences such as language, font size or site color settings.
This type of data is collected using cookies, but we are not able to see your exact location such as your home address, nor can we see your full name or any similar type of sensitive information related to your persona.
When we collect and store information about you, the purpose is usually to enhance the user experience using internal website analytics, and to make our site better suited to your needs. Checking what site referred you to us and where on the internet you were before you clicked on our site is beneficial when attempting to personalize your overall casino experience.
How Your Information is Used
We are not interested in identifying you or to obtain any overly personal information about you and your internet habits, and our sole goal is to obtain and process data that is relevant to your user experience when browsing our site and its external services.
Do We Share Personal Data?
Sharing personal data is not our objective, but we may (or may not) choose to do so in one or several of the following scenarios:
- When prompted by a government agency or law enforcement agency to submit data stored in our databases. Whether information is shared is determined on a case-by-case basis in an attempt to abide by local, national and international law.
- Breaches of our terms and conditions may lead to information needing to be shared, as we cannot tolerate failure to comply with our regulations. Policy violations and fraud are grounds for having data shared with the appropriate authorities.
- Information that has been given to us by you, and where you have agreed to our terms and conditions, may (or may not) be shared with third-party companies if we deem it to be necessary or granted.
Are Cookies Used on the Site?
Third-Party Website Policy
Keep in mind that we cannot take responsibility for information provided to third party companies, and we would like to remind you that some links on our website may take you to third party websites which we are not affiliated with. In such a situation, you are fully responsible for any information provided and its potential consequences, as we cannot guarantee the safety of sites and services not affiliated with our company.
How Long is Information Kept?
The general statement is that we keep your personal data for a 5-year period after the moment when you stop using our website and/or our services.
While we cannot give you an exact time period for when your data will remain with us, we can promise you that we have no interest in keeping your information longer than what is needed and/or required. Once all requirements are met, your data is either deleted or securely stored where it can no longer be accessed.
If you have questions about these methods or if you would like information about the data we currently have stored, please feel free to reach out to us.
How We Keep Your Information Safe
Advanced systems and a specialised anti-fraud department are in place to make sure your personal data is as secure as possible. Suspicious activity is grounds for suspension and investigation. We would like to remind you to also take your own precautions, and to only use secure internet connections when accessing our website.
We have a zero tolerance policy for fraud and other illegal activity, and suspicion of such is cause for immediate investigation or suspension. We also have a department dedicated to internet safety working 24/7 to make sure your personal information remains properly secured at all times.
Data Collection from Children
Visitor Privacy Rights
1. Stored Info Request
You have the right to contact us for a full report on the data we currently hold, and you can also contact us if you feel our collected data is no longer accurate, or if you would like to request changes or updates to your stored information.
2. Data Removal Request
Depending on whether the retention period has been completed, it may be possible for us to delete any remaining data in our databases upon your request.
3. Restrict How We Process Data
4. Ask to Have Consent Withdrawn
If you have previously given us your permission to use your data but would like to revoke it, contact us to see whether it would be possible. In most cases, a withdrawal of consent won’t have any impact on the data already stored in our databases, but could affect future data collection and use.